Shipping Policy

Shipping Terms

At clarifyhome, we strive to process your orders quickly, efficiently, and with environmental consciousness, always selecting the most eco-friendly shipping methods available. Below you will find information about our shipping costs and delivery times.

Processing Time

Orders received on weekdays before 23:59 will be processed and shipped on the same day. Orders placed on weekends or holidays will be shipped on the next business day. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Costs

At clarifyhome, we always choose the most environmentally friendly shipping option available. The good news is that this sustainable shipping is always free for our customers, regardless of order size or destination country.

Delivery Times by Country

Our estimated delivery times are 7-14 working days, including weekends, for the following countries:

• Netherlands: 7-14 working days

• Belgium: 7-14 working days

• Germany: 7-14 working days

• Other countries: 7-14 working days

Please note that these delivery times are estimates and may vary depending on external factors such as logistics partners and possible holidays.

International Shipping

Currently, we do not offer international shipping outside the EU. We are working to make additional shipping options available in the future.

Delays

Although we make every effort to deliver your order within the expected timeframe, delays may occur due to circumstances beyond our control, such as customs inspections or increased workload at shipping services. clarifyhome is not responsible for delays caused by these external factors.

Tracking Information

Once your order has been shipped, you will receive an email with tracking information so you can monitor your package.

Lost or Damaged Packages

If your package arrives damaged, please contact us immediately at support@clarifyhome-uk.com and provide photos of the damage. For missing packages, please check the tracking information and contact the shipping service. We are always here to assist you and provide support.