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Terms of Service

Article 1 – Definitions

Under these circumstances, the following definitions shall apply:

  • Cooling-off period: the period during which the consumer can exercise their right of withdrawal;

  • Consumer: the natural person who is not acting in the course of a profession or business and enters into a distance contract with the entrepreneur;

  • Day: calendar day;

  • Continuous transaction: a distance contract for a series of products and/or services, the delivery and/or acceptance obligations of which are spread over a specific period;

  • Durable medium: any means that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unaltered reproduction of the stored information.

  • Right of withdrawal: the consumer's option to withdraw from the distance contract within the cooling-off period;

  • Entrepreneur: the natural or legal person who offers products and/or services to consumers externally;

  • Distance contract: a contract concluded between the entrepreneur and the consumer within the framework of a system organized for the distance sale of products and/or services, up to and including the conclusion of the contract, exclusively using one or more means of distance communication;

  • Means of distance communication: means that can be used to conclude contracts without the consumer and entrepreneur being simultaneously together in the same space.

  • General Terms and Conditions: the General Terms and Conditions of the entrepreneur apply.

Article 2 – Identity of the Contractor

  • Company Name: GL ADVISORY CO., LIMITED

  • Organization Number: 75049358

  • Business Address: LAT 1512, 15th Floor, Lucky Centre, No. 165-171 Wan Chai Road, Wan Chai, Hong Kong

  • Trading Name: Comfortable Life

  • Customer Service Email: support@clarifyhome-uk.com

Article 3 – Application

These General Terms and Conditions apply to all offers made by the entrepreneur and to all distance contracts and orders concluded between the entrepreneur and the consumer.

Prior to the conclusion of the distance contract, the text of these General Terms and Conditions shall be made available to the consumer. If this is not reasonably possible, the consumer shall be informed before the conclusion of the distance contract that the General Terms and Conditions are available for inspection at the entrepreneur's premises and will be sent free of charge to the consumer as soon as possible upon request.

If the distance contract is concluded electronically, notwithstanding the preceding paragraph and before the conclusion of the distance contract, the text of these General Terms and Conditions may be made available to the consumer electronically in such a way that the consumer can easily read it and store it on a durable medium. If this is not reasonably possible, before the conclusion of the distance contract, the consumer shall be informed where the General Terms and Conditions can be accessed electronically and that they will be sent to the consumer free of charge, electronically or otherwise, upon request.

If, in addition to these General Terms and Conditions, specific product or service conditions apply, the second and third paragraphs shall apply accordingly, and the consumer may always invoke the provision most favorable to them in the event of conflicting General Terms and Conditions.

If one or more provisions of these General Terms and Conditions are at any time wholly or partially invalid or void, the remaining provisions of the contract and these General Terms and Conditions shall remain in full force and effect, and the invalid or void provision shall be replaced without delay by mutual agreement with a provision that comes as close as possible to the original provision.

Situations not covered by these General Terms and Conditions shall be assessed "in the spirit" of these General Terms and Conditions.

Any uncertainty regarding the interpretation or content of one or more provisions of our General Terms and Conditions shall be interpreted "in the spirit" of these General Terms and Conditions.

Article 4 – The Offer

If an offer has a limited validity period or is subject to conditions, this shall be explicitly stated in the offer.

The offer is non-binding and without obligation. The contractor has the right to modify and adjust the offer.

The offer includes a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.

All images and specifications in the offer are indicative and cannot form grounds for compensation or dissolution of the contract.

Product images truthfully represent the products offered. The contractor cannot guarantee that the colors displayed exactly match the actual colors of the products.